Artificial Intelligence (AI) – Microsoft Dynamics 365

April 2019, Dynamics 365 AI was made available to General Public.

Overall AI is one of the most talked about topic and all the major companies are investing Time, Effort & money ($) to revamp, rebuild and innovating their processes, software’s.

With Dynamics 365 AI, the Dynamics 365 Customer Service Virtual Agent in my view will be the next best and big thing for the platform.

Here’s the list of functions which I think, companies wanting to implement AI along in Dynamics can kickstart with.